Welcome to Ranker.lk, Sri Lanka’s first AI-powered coaching system designed to help students prepare for their G.C.E. Advanced Level (A/L) examinations. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and related services (collectively, the “Platform”).
By accessing or using Ranker.lk, you agree to the terms of this Privacy Policy.
We collect information to provide a personalized, secure, and effective experience on Ranker.lk. This may include:
Personal Information: Name, email address, phone number, school, and grade level.
Account Information: Login credentials, user ID, and communication preferences.
Payment Information: Details necessary to process payments securely (we do not store your credit/debit card numbers).
Technical Data: IP address, browser type, device information, and cookies for improving user experience.
We use the information we collect to:
Provide, personalize, and improve the learning experience.
Process payments and manage subscriptions.
Analyze usage patterns to improve platform performance.
Communicate important updates, service changes, and support messages.
Maintain system security and prevent unauthorized access or misuse.
We respect your privacy and do not sell or rent your personal data. Your information may be shared only with:
Service Providers: Trusted third parties such as payment gateways for secure payment processing.
Analytics Partners: To help us improve features and learning outcomes (aggregate data only, not personally identifiable).
Legal Requirements: When required by law or government authorities.
We implement strict technical and organizational measures to safeguard your information. All transactions are encrypted using SSL technology. Access to personal data is restricted to authorized personnel only.
Ranker.lk uses cookies to enhance your browsing experience, store preferences, and analyze traffic. You may disable cookies in your browser, but some features of the site may not function properly.
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your account and associated data by contacting us.
Ranker.lk may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services after updates means you accept the revised policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].
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