Terms and Conditions

Welcome to Ranker.lk, Sri Lanka’s first AI-powered coaching platform designed to help students prepare for their G.C.E. Advanced Level (A/L) examinations. These Terms and Conditions govern your access to and use of our website, mobile application, and related services (collectively, the “Platform”).

By accessing or using Ranker.lk, you agree to comply with and be bound by these Terms. Please read them carefully before creating an account or making any subscription payments.


1. Use of the Platform

a. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
b. You agree to provide accurate, current, and complete information during registration and payment processes.
c. You may not use Ranker.lk for any unlawful, harmful, or unauthorized purpose, including activities that could disrupt the platform or interfere with other users.


2. Services and Subscriptions

a. Ranker.lk provides access to intelligent multiple-choice questions (MCQs), theory-linked learning tools, analytics, and other educational services.
b. Access to certain features may require a paid subscription or one-time purchase.
c. Subscription plans and prices may change from time to time. Any changes will not affect active subscriptions until renewal.


3. Orders and Payments

a. By purchasing a subscription or service on Ranker.lk, you make an offer to access the selected service under these Terms.
b. We reserve the right to refuse or cancel any subscription or transaction in case of suspected fraud, unauthorized activity, or incorrect pricing.
c. You agree to provide valid and up-to-date payment information and authorize us (and our trusted payment processor) to charge the applicable amount.
d. All transactions are processed through a secure third-party payment gateway. Ranker.lk does not store or have access to your complete card or banking details.


4. Refunds and Cancellations

Refunds and cancellations are governed by our Refund Policy, available on the website. Please review it carefully before making a purchase.


5. Intellectual Property Rights

a. All content and materials on Ranker.lk—including text, graphics, images, software, design elements, and learning content—are protected by intellectual property rights and are owned by Aspirations I-Lab (Pvt) Ltd, the operator of Ranker.lk.
b. You may not copy, modify, distribute, transmit, display, or create derivative works from any part of Ranker.lk without prior written permission.


6. Limitation of Liability

a. Ranker.lk is an educational support system and does not guarantee specific examination results or academic performance.
b. To the maximum extent permitted by law, Ranker.lk and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or reliance on its content.
c. While we strive for accuracy and reliability, we do not warrant that Ranker.lk will be error-free, uninterrupted, or free of technical issues.


7. Account Termination

We reserve the right to suspend or terminate your account without prior notice if you violate these Terms, engage in fraudulent or abusive behavior, or misuse the platform. You may terminate your account at any time by contacting [email protected].


8. Amendments

Ranker.lk reserves the right to update, modify, or replace these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the platform constitutes acceptance of the revised Terms.


9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of Sri Lankan courts.


10. Contact Information

For any inquiries or concerns about these Terms, please contact: [email protected].